Privacy Policy

When you interact with DFW Signal or use our services, we may collect personal and business information including your name, phone number, email address, appointment details, call recordings, and relevant business information provided during client onboarding.

The information we collect is used to provide and operate our AI receptionist services, send appointment confirmations and service-related updates, improve call handling performance, and respond to inquiries. We do not sell personal information to third parties.

By contacting DFW Signal by phone or submitting your information through our website, you may choose to receive SMS messages related to your inquiry, appointment scheduling, or service updates. When contacting us by phone, consent may be collected verbally during the call before any SMS messages are sent.

DFW Signal utilizes commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Call recordings, transcripts, and related data may be stored securely through trusted third-party service providers solely for the purpose of delivering and improving our services.

DFW Signal does not sell, rent, or share customer phone numbers or SMS consent with third parties for marketing or promotional purposes. Information may be processed by third-party service providers, including telecommunications and cloud service platforms, strictly for the purpose of operating our services. These providers are contractually obligated to safeguard data and use it only as necessary to perform services on our behalf.

Individuals may request access to, correction of, or deletion of their personal information, subject to applicable legal and contractual obligations. Requests or questions regarding this Privacy Policy may be directed to info@dfwsignal.com or through our official contact channels listed on our website.